Welcome to our online store!

Privacy Policy

Store Policies

Shipping Policy:

OCSurplus.com will process all orders within 48 hours of reception. Your order will be shipped in approximately 7 to 10 business days after we receive confirmation of payment. Shipping confirmation emails will be sent to you when your products leave the warehouse. Multiple shipping points, backordered product, and availability of the product(s) are considerations impacting delivery time. If you order several different products at once, they may come from multiple shipping points and may arrive on different days. Some products (such as pallets over 500 lbs.) may require shipping via common carrier. Delivery time for orders exceeding 500 lbs. may take longer to ship. We will contact you to coordinate the shipment. Customers shall be advised as to backordered products or out of stock products which may no longer be available. 


Returns Policy:
We accept return merchandise for full refund within 7 days after the buyer receives the merchandise. Buyer should email our support team at support@ocsurplus.com within 7 days after receipt of the order to report any problem with the merchandise. Buyer is responsible for return shipping costs. Customer is responsible for inspecting and counting the merchandise at the time of delivery. Physical damages or discrepancies such as crushed, opened, loose, or missing items must be reported to the UPS delivery person at the time of delivery.


Disclaimer and Limitation of Liability:

The information contained in this website is on an "AS IS" and "AS AVAILABLE" basis without any further representations or warranties of any kind. Any oral or written advice and/or information given by OCSurplus.com or any OCSurplus.com directors, employees, designees, buyers, agents, vendors, suppliers, or contractors does not constitute a warranty.

Under no circumstances shall OCSurplus.com be liable for any direct, indirect, incidental, special or consequential damages that may result from your use of or inability to use the OCSurplus.com website. This includes (but is not limited to) reliance on any information obtained from OCSurplus.com which results in errors, damaged files, viruses, or failed performance. Moreover, neither OCSurplus.com nor any of its associates guarantee that use of OCSurplus.com will be uninterrupted or without errors.


Newsletters and other OCSurplus.com Generated Content:

All content on OCSurplus.com, including archived newsletters, is for informational purposes only. OCSurplus.com is not liable for any damages resulting from any actions taken as a result of its newsletter or other informational content. OCSurplus.com shall not be responsible or liable for the accuracy, usefulness, or availability of any information on the website or in OCSurplus.com generated emails, and shall not be responsible or liable for any business or legal decisions based on such information. Please consult a financial planner/legal professional before engaging in any business or legal-related activity.

Website Use Outside of the United States:
The majority of our content is intended and governed by policies applicable and appropriate for users here in the United States. If you are a user accessing this site from a location outside the United States, you do so at your own risk. It is your responsibility to know and comply with any laws of your immediate jurisdiction.

Your Use of This Site:
If you are for any reason dissatisfied with the site, content, terms and conditions, disclaimers, and/or legal notices you agree that you will refrain from using OCSurplus.com. Your use of OCSurplus.com serves as your agreement and acknowledgement that you will follow our policies and agree to be bound by them.OCSurplus.com always strives to provide product information as accurately as possible, but typographical errors may occur. OCSurplus.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions after an order has been submitted; regardless of whether or not the order has been confirmed and your credit card charged.

User Agreement & Acknowledgement:

By accessing and using this OCSurplus.com website, you agree that your access and use of this website is subject to these terms and conditions, as well as all laws that apply, as governed and interpreted pursuant to the laws of the state of California, United States of America. All electronically transmitted purchase orders will be subject to the Terms and Conditions displayed.

Terms and Conditions Subject to Change:
OCSurplus.com reserves the right to revise, change and/or update this website without notice, so please check back each time that you access this website.