Welcome to our online store!

Customer Service

  • Shipping & Delivery

    Your order will be shipped within 7 to 10 business days of receiving your payment. Shipping time can be affected by factors like large orders (over 500 lbs.), backordered product, or multiple shipping points. We will keep you notified of factors that could affect the shipping time of your order and one of our representatives will contact you in order to coordinate shipping.

  • Privacy & Security

    OCSurplus.com collects some of your personal information, such as your name, contact information, and demographic location, in order to provide a positive customer experience. Your information may be referenced to measure customer interests, troubleshoot error, or resolve disputes. We will not give, rent, or sell any of your information to third parties unless required otherwise by law. You may also need to provide your billing information and shipping information to use our services.

    OCSurplus.com also uses cookies on the website to respond to you and adjust the website behavior according to your needs. The traffic log cookies identify pages that are visited, so that we can analyze data and improve the use of our site.

  • Returns & Replacements

    OCSurplus.com accepts returns on orders within seven days after you receive your product. You must contact our representatives within this time frame to start your return. You are responsible for paying return shipping costs. Be sure to check your products when you receive them to verify that everything in your order is correct and that there has been no damage during the shipping process.
  • Ordering

    Your order will be processed within 48 hours and will be shipped to your shipping destination 7 to 10 business days after we receive your payment. You can contact our customer service representatives at any point in the ordering process with your concerns or questions. We can be reached by phone at 949- 313-7877 or email us at Support@ocsurplus.com.

  • Payment, Pricing & Promotions

    Accepted payment methods are credit card (American Express, MasterCard, VISA), wire transfer, or check. We reserve the right to cancel orders or correct orders, even if orders have been submitted, if there is an error in a product price or description.

  • Viewing Orders

    You can log in to your account on the OCSurplus.com website in order to view your past orders and track current orders.

  • Updating Account Information

    To update your account information, log in to your account with your chosen credentials. There, you can update your shipping information, email address, and more.

Our headquarters is located at:

Global Merchandising Solutions, Inc.

17155 Gillette Ave Unit D. Irvine, CA 92614

Tel : (949) 313-7877